Order processing

Please allow 48 hours to process your order. We do not ship on weekends. Occasionally items may be oversold. If an item is sold out, you will be notified via email or cellphone. In that case item can be voided and the purchase amount refunded.  


Privacy policy

Personally-identifiable information (such as your name, address, e-mail address, or phone number) will not be collected . Your personally-identifiable information WILL NOT be sold, rented or disclosed to a third party for use in marketing or solicitation. Only subscribed customers will get a few newsletters with a newly released products.

Returns

Items can be returned for store credit or refund within 14 days of the purchase as long as product is in its original condition and returned to us with original packaging. All shipping fees are non-refundable unless product is determined to be damaged or defective. Before returning any items please contact us by email at darius@hmutke.eu  

Shipping

All orders ship Monday – Friday. All Shipping in EU is free. You are able to select your shipping cost and options at the time of checkout. Upon shipping, you will receive a tracking number and confirmation outlining the details of your order. Please contact us if you have any questions about your order by email darius@shmutke.eu
In the European Union shipping time is from 3 to 10 working days.
In the rest of the world, shipping time is 5 to 14 working days.

Note:  COVID19 could impact production and delivery times.

Terms and Conditions

In using shmutke.eu you are agreeing to the terms and conditions that are displayed on this page. Please review these terms and conditions as upon entering shmutke.eu constitutes your agreement to follow and abide by these terms. If you choose to deny these terms and conditions please do not use shmutke.eu. Shmutke reserves the rights to update and change the terms and conditions at any time. By visiting shmutke.eu you accept the terms and conditions as specified this page after any modifications to these terms. Please continue to review the terms and conditions after each visit to the site. All content of this site shmutke.eu is the sole property of "Visur Imu" MB. All images, graphics, and copy are protected by international copyright and intellectual property laws. You may not copy, transfer, reproduce, retransmit, or modify the any portion of this site without the express written permission of "Visur Imu" MB. You agree to indemnify, defend and hold Shmutke harmless from and against all losses, claims, damages, expenses and costs, including attorneys’ fees resulting from any violation of these terms and conditions related to your account by you or any other person accessing the site using your account. If you would like to remove your information from our database, change your information, or opt out of receiving communication, you may contact us by email darius@shmutke.eu.